And what can we do for YOU?

Developing hotel management solutions since 1994, protel was the first to offer a windows-based PMS that same year. With bookatonce, protel was also the world‘s first to offer a web-based PMS back in 2009. Today, protel hotel management systems are used in more than 80 countries in around 11,000 hotel businesses and schools of all sizes – 4,000 of whom are registered as Cloud (SaaS) users. The consistent focus on the demands of a single industry makes protel one of the most experienced and successful providers of professional property management systems (PMS).

bookatonce has been particularly designed for small hotels: With our web-based Cloud solution, small hospitality businesses finally can lay their hands on a tool that lets them reach the elite performance level usually reserved for the “big boys” – including access to the growing online-market.

Our customers are our partners. We strive to maintain an open and transparent dialogue with our clients, based on fairness, mutual respect, and honesty. You won’t find any hidden extras when dealing with us. We’ll also speak frankly about sensitive issues like data security. The data center where the systems of 4,000 protel cloud clients are hosted is PCI compliant - most hotels are not. You will see: Your data is in best hands with us.

We are taking the term “cooperation” very seriously: Our IT professionals work hand in glove with hotel and restaurant management experts. Our main focus, however, lies on your ideas, proposals and suggestions. So, please do not hesitate to send us your feedback!

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