Manage your hotel business securely, comfortably and cleverly from the Cloud!

These solutions are based on our years of expert experience, are currently used in over 80 countries worldwide and are supported around-the-clock by our support team.

Just ask anyone about protel hotelsoftware and listen to what they say. Start now with bookatonce - without taking any risk at all - and see for yourself in 2 minutes why everyone loves us.

  • bookatonce Personal

    from
    0
    EUR/month
    Max 5 rooms

    Included

    Options

    • Accept Online Bookings
      5 EUR/M
    • iPhone App
      8,99 EUR

    Support

    • Online-Help :Videos
    • Online-Help :Tutorials
    • Email Support

    100% FREE!

    • (after expiry of the bookatonce Business Starter-Pack)
  • bookatonce Business

    from
    35
    EUR/month
    Includes 14 rooms
    Extra room: 2.50Euro/month

    Included

    Options

    • Accept Online-Bookings
      5 EUR/M
    • iPhone App
      8,99 EUR
    • iPad App
      33,99 EUR
    • Up to 3 Online Reservation
      Systems (max.)
      5 EUR/C/M

    Support

    • Service Hotline
      mon - fri 8 am - 6 pm (CET)
      (except holidays)
      1 EUR/R/M

    FREE 30 Day Starter-Pack

    • No contract, no obligation, no payment details. Just start!
  • protel Air

    Included

    Options

    • Accept Online-Bookings
    • iPhone App
    • iPad App
    • Unlimited Online Reservation Systems
    • Access to 1000+ protel Interfaces

    Support

    • Full Service

    Individually customized for your business

FAQ

How does the 30-day trial version work?

This trial version allows you to use bookatonce in the Business Edition for 30 days free of charge and without obligation. Get to know the user interface and the functions and learn how well bookatonce can support you in managing your rooms and promoting your online sales.
While using the trial version you can book the Edition at any time by entering your payment details. Should you decide against using bookatonce, your access will automatically be deactivated after 30 days.

What do I do if I need more information or have questions?

Via the member area, all bookatonce members receive access to detailed user guides and useful tips on how to optimise your work. Should you have any further questions though, please don’t hesitate to contact our German und Englisch speaking team at cloudsupport@protel-net.com. The ones who rather make a quick phone call for helpful words and deeds can contact our highly qualified protel support team. This service is charged with a fee of 24 EUR* per quarter billed with your quarterly invoicing.

How do I pay? Which payment methods are offered?

You will receive a quarterly electronic invoice, which you can conveniently access and print in the secure bookatonce member area. The usage fees will be debited from your chosen method of payment (3D-Secure, Credit Cards Master Card or Visa).

Can I add more to my bookatonce Business Edition?

You are looking for a webbased solution with a wider range of functionalities? – Then protel Air, our full-service hotel management system, might hit the mark. The easily scalable cloud application with its wide range of functionalities offers a multitude of additional hotel software features like interfaces with POS or PBX systems. protel Air is the perfect solution for all hotels who value flexibility, reliability and security including personal service and 24/7 phone and email support.

Which functions for online booking do you offer?

bookatonce offers you a complete online booking solution. You can choose to offer online booking of your rooms on your website or via online hotel reservations agencies such as booking.com or social networks such as Facebook.
You can manage your rates and availabilities in your bookatonce hotel management. No matter which online channel(s) you are using or would like to use, reservations will automatically be transferred to your bookatonce system, without your doing anything. The availabilities will then automatically be adjusted accordingly and taken into account upon a subsequent request.

How much does the online booking functionality cost?

You can purchase the online booking function for just 5.00 EUR per month and sales channel. Other than that there won’t be any additional transaction or other fees. You will be charged a one-off fee for setup and activation of 79 EUR per channel. Interface support is covered by the bookatonce service hotline which you easily book (1 EUR per room and month) once you have ordered your first booking channel connection.

What are the technical requirements?

bookatonce is based on the Software as a Service (SaaS) model. Amongst other things, this means that software does not have to be installed locally on your computer. All you need is Internet access, as well as a computer with an Internet browser (We recommend using Google Chrome !) and Adobe Flash (V10.0 or higher). To create booking confirmations and invoices you will also need the free open-source office software suite Open Office (www.openoffice.org).

Questions?

We'll be pleased to answer your queries at
+49 231 91593 0.

30-day trial version